Laptop Hard Drive
March 13th, 2008I have a customer with a problematic laptop that I keep seeing. Originally I received the laptop because was “running slow”. I get these all the time. This one was bad. After some extensive troubleshooting I determined that the hard drive was going bad. It was at about this time that I discovered SpinRite . So I purchased this software from Steve over there at grc.com and ran it. It was so bad that even SpinRite couldn’t fix it. So, I ended up purchasing a new hard drive and copying the data over. This was problematic because there were bad sectors on the drive that could not be read. Eventually I cut my losses and just copied over the EISA partition and reinstalled Windows on the new hard drive. The old hard drive still booted so I ran the File Settings and Transfer Wizard over the network and reinstalled all the usernames and data on the new drive. Back in business, or so I thought.
I received the laptop back some time later, perhaps a month or so, and the hard drive showed bad sectors after a SpinRite run. After running it everything was good and I moved on.
Just yesterday I received the laptop back again and ran SpinRite again. It found one bad sector on the hard drive that was preventing Windows from booting. The machine now boots fine. I’ve run the the five step chkdsk and everything is good.
I guess the quandary of the day is: Is this hard drive going bad or is there something in the laptop hardware causing these bad sectors on the harddrive?
I’ve thought about possibilities
- ECC is broken on the hard drive, but SpinRite showed ECC working correctly or at least it appeared that way.
- Bad hardware on the laptop is causing the problems, but I would know where to begin with that.
- I have an incompatible hard drive installed in the laptop, but if that were the case I most likely would be having other problems.
- This laptop gets thrown around a lot. This doesn’t seem to be the case because I’ve asked this customer about this.
- Its just the way this laptop is going to be, the customer will have to run SpinRite and chkdsk more than normal.
Sony VIAO VE-550G
Seagate Momentus 5400.3 ST9100828AS 100GB 5400 RPM 8MB Cache SATA 1.5Gb/s Notebook Hard Drive
I’ll do some searching and report
Dale